Job Description – Front Desk Receptionist

Hotel Golden Palm, Jabalpur

Position: Front Desk ReceptionistDepartment: Front OfficeEmployment Type: Full-timeLocation: Jabalpur, Madhya Pradesh

Job Summary

We are looking for a polite, professional, and customer-oriented Front Desk Receptionist to join our team at Hotel Golden Palm. The candidate will be responsible for welcoming guests, managing reservations, handling check-ins and check-outs, and ensuring a pleasant experience for every guest.

Key Responsibilities
Welcome guests warmly and assist them with check-in and check-out procedures.
Handle room reservations, booking inquiries, and cancellations.
Manage guest registrations, room allocations, and billing.
Answer telephone calls, WhatsApp messages, and guest inquiries.
Coordinate with housekeeping, kitchen, and other hotel departments.
Maintain accurate records of guest details, payments, and daily transactions.
Handle guest complaints professionally and resolve issues promptly.




Manage cash, UPI, and card payments and prepare shift handover reports.
Maintain cleanliness and professionalism at the reception desk.

Required Qualifications
Minimum qualification: 12th pass; graduation preferred.
Valuable communication skills in Hindi and basic English.
Basic computer knowledge and familiarity with MS Excel.
Friendly personality, skilled appearance, and a customer-first attitude.
Previous hotel or front desk experience preferred, but freshers may apply.
Willingness to work in rotational shifts, including weekends and holidays.

Salary & Advantages

Salary: As per experience and interview.

Interested candidates may apply by sharing their resume and contact details with Hotel Golden Palm.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Front Desk Receptionist Jabalpur
🏢 Hotel Treebo Golden Palm
📍 Jabalpur