Job Summary

We are looking for a dynamic and customer-oriented Presales Executive to handle prospective customer enquiries, generate leads, understand customer requirements, and convert enquiries into qualified site visits for residential real estate projects.

Key Responsibilities
Handle inbound and outbound customer enquiries through calls, emails, WhatsApp and digital platforms.
Understand customer requirements, budget, preferences and property expectations.
Explain project details, configurations, pricing, amenities, location advantages and payment plans.
Generate and qualify leads through various marketing channels.
Follow up with prospective customers and maintain regular communication.
Schedule and coordinate site visits for prospective customers.
Coordinate with the sales team to ensure smooth lead handover and conversion.
Maintain accurate lead details, follow-up records and customer interactions in CRM.
Achieve assigned targets for qualified leads, customer engagement and site visits.
Handle customer queries and provide timely information regarding projects.
Maintain solid customer relationships throughout the sales cycle.

Required Skills




Excellent verbal and written communication skills.
Strong convincing and negotiation abilities.
Valuable interpersonal and customer-handling skills.
Basic understanding of residential real estate projects.
Knowledge of CRM tools and MS Excel.
Ability to handle multiple customer enquiries and follow-ups.
Target-oriented and proactive approach.

Educational Qualification
Any Graduate / MBA in Marketing or Sales preferred.

Experience
1–4 years of experience in Presales / Telecalling / Customer Relationship Management.
Experience in the real estate or residential property industry preferred.

Key Performance Indicators (KPIs)
Number of qualified leads generated.
Daily customer calls and follow-ups.
Site visits scheduled.
Lead-to-site-visit conversion ratio.
Customer engagement and response time.
CRM data accuracy and follow-up discipline.

Pay: ₹20,000.00 - ₹33,000.00 per month

Benefits:
Versatile schedule
Food provided
Health insurance
Leave encashment
Life insurance
Paid sick time
Provident Fund

Work Location: In person

📌 Presales Executive Bengaluru
🏢 Mahendra Homes
📍 Bengaluru