CUSTOMER CARE ASSISTANT

Meal: 1-Time Meal Provided
Cab Facility: Both-Side Cab
Working Days: 6 Days a Week
Salary: ₹20,000 – ₹30,000 In-Hand + Incentives
Qualification: 12th Pass / Graduate
Experience: Freshers Can Apply

Job Location: Sector 20, Gurgaon
Communication Skills: Excellent English Communication Required

Roles & Responsibilities
Handle customer queries through calls.
Understand customer requirements and provide suitable solutions.
Provide accurate information about products and services.
Resolve customer complaints and concerns professionally.
Maintain polite and effective communication with customers.
Update customer information and interaction records in the system.
Follow company policies and process guidelines.
Coordinate with internal teams whenever required.
Ensure customer satisfaction through quality service.
Achieve assigned performance and quality targets.

Eligibility Criteria
Minimum qualification:



12th Pass.
Freshers are welcome to apply.
Excellent English communication skills.
Positive listening and customer-handling skills.
Basic computer knowledge.
Positive attitude and willingness to learn.
Ability to work in a qualified setting.

Pay: ₹20,000.00 - ₹30,000.00 per month

Advantages:
Commuter assistance
Food provided
Health insurance
Life insurance
Provident Fund

Application Question(s):
How much do you rate your English Communication Skill out of 10?
What's your last in-hand salary ?
Are you ok with sales roles as well with Higher Incentives ?
How many months of experience do you have in calling or chat related role ?

Education:
Bachelor's (Preferred)

Language:
English (Preferred)

Work Location: In person

📌 Customer Care Assistant Gurugram
🏢 Prime One
📍 Gurugram