Customer Service: Greeting guests warmly, presenting menus, and answering questions regarding menu items, ingredients, and dietary restrictions.
Order Management: Accurately taking food and beverage orders and inputting them into the Point of Sale (POS) system.
Service Delivery: Serving food and beverages in accordance with company standards, including alcohol service etiquette.
Maintenance: Clearing and cleaning tables, resetting dining areas, and maintaining cleanliness in the service station.
Sales & Payment: Upselling menu items (specials, desserts, beverages) and processing guest bills (cash/card) accurately.
Safety & Compliance: Following all food safety, hygiene, and health regulations. Neotia Skill +4

Required Skills and Qualifications
Experience: Previous experience in a restaurant or hotel hospitality role is often preferred, though not always required.
Communication:



Solid verbal communication skills for guest interaction.
Physical Stamina: Ability to stand and walk for long periods and lift trays.
Flexibility: Willingness to work diverse shifts, including weekends, evenings, and holidays.
Teamwork: Ability to collaborate with kitchen staff (back-of-house) and other service staff. Expertia AI +4

Working Conditions
Fast-paced, high-pressure environments, such as hotels, restaurants, cafes, or resorts.
Involves constant interaction with guests and standing for long periods. Expertia AI +4

Job Types: Full time, Permanent

Pay: From ₹16,000.00 per month

Benefits:
Food provided
Provident Fund

Work Location: In person

📌 Food & Beverage Service Associate Male/female Kochi (India)
🏢 Travancore court
📍 India