Key Responsibilities
Customer Service: Greet customers, explain menu items, take orders accurately, handle customer queries, and ensure timely service.
Food Preparation: Prepare and assemble food and beverages according to standard operating procedures (SOPs), recipes, portion sizes, and quality standards.
Billing and Order Management: Operate the POS system, process payments, verify orders, and coordinate dine-in, takeaway, and delivery orders.
Kitchen and Outlet Operations: Support food preparation, packing, serving, replenishment, and daily opening and closing activities as assigned.
Hygiene and Food Safety: Follow personal hygiene, handwashing, cleaning, sanitisation, temperature-control, and food-handling procedures.
Stock Management: Assist with stock replenishment, FIFO/FEFO practices, expiry-date checks, and reporting shortages or wastage.
Housekeeping: Maintain cleanliness of the kitchen, service counters, dining area, equipment, and utensils.
Teamwork: Coordinate with the shift supervisor and colleagues to achieve service-time, quality, and customer-satisfaction targets.
Cash and Asset Responsibility: Handle cash, equipment, and outlet materials responsibly, where assigned.
Other Duties:



Perform other operational tasks assigned by the supervisor or Restaurant Manager within the scope of the role.

Eligibility and Skills
Minimum qualification: 10th / 12th pass preferred; as per company policy.
Freshers may apply; QSR or hospitality experience is an advantage.
Valuable communication and customer-service skills.
Basic numerical ability and willingness to learn POS operations.
Ability to work in shifts, weekends, and holidays as per roster.
Ability to perform standing, cleaning, food handling, and other physical tasks safely.Performance Indicators (KPIs)
Order accuracy and service turnaround time.
Customer feedback and complaint handling.
Food safety and personal hygiene compliance.
Cleaning and housekeeping audit scores.
Food wastage and portion-control compliance.
Attendance, punctuality, and teamwork.
Compliance with SOPs and operational instructions.

Pay: ₹12,000.00 - ₹14,000.00 per month

Perks:
Cell phone reimbursement
Health insurance
Internet reimbursement
Leave encashment
Life insurance
Paid sick time
Provident Fund

Work Location: In person

📌 Crew Member Virudhunagar
🏢 Naga
📍 Virudhunagar