Key Responsibilities
Handle outbound calls
Understand customer requirements and provide accurate solutions.
Resolve customer queries and complaints professionally.
Maintain a high level of customer satisfaction.
Accurately update customer information and interaction details in the system.
Generate lead for sales manager
Maintain professionalism and proper communication throughout customer interactions.
Required Skills
Excellent verbal and written communication skills in English.
Valuable listening and problem-solving abilities.
Comfortable communicating with international customers.
Basic computer knowledge and proficiency in MS Office
Valuable interpersonal and customer-handling skills.