We provide customer service support to American Express Corporate Card Members, handling day-to-day queries, service requests, and account-related concerns over the phone. The role involves understanding card members’ needs, providing accurate information, resolving issues efficiently, and ensuring a seamless service experience. We focus on delivering high-quality service, maintaining compliance with company policies, and achieving strong customer satisfaction and operational performance.
Bachelor’s degree
Not more than 5 years of difference between highest education degree completion date and joining date
Should not have enrolled in any prior Government Apprenticeship programs
Strong attention to detail and accuracy
Valuable communication and interpersonal skills
A willingness to learn and adapt to new tasks and challenges• Ability to maintain confidentiality
Proficiency in basic computer applications (e.g., Microsoft Office Suite)
Ability to work effectively in a team workplace
Demonstrated Dependability/Self Motivating Skills. Change Management Ability
Demonstrated Ability to Work effectively within a Team Environment as well as independently
Demonstrate personal excellence and resiliency by remaining positive and calm in difficult situations




Comfortable with rotational shifts and week offs following US time zones

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities and colleagues. As part of Team Amex, you’ll experience this powerful backing:
Adaptable working model with hybrid, onsite or virtual arrangements depending on role and business need
Career development and training opportunities

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

📌 Apprentice Gurugram (India)
🏢 American Express
📍 India