Job Title: Sales Support Executive

Job Profile
Manage client escalations - recording in CRM, working with the team & client to identify the corrective action and completing the identified actions to close escalations
Support the sales team in order creation & amendment, responding to customers on order status, expediting urgent deliveries, coordinating sample approval
Upload invoices in customer CRM systems & resolving any invoice / gst / outstanding balance enquiry from the customer

Experience
1–3 years of experience in B2B sales support

Qualification & Skills
Graduate in any discipline.
Robust verbal and written communication skills.
High attention to detail with solid analytical and problem-solving abilities.
Positive interpersonal skills and ability to collaborate across teams.
Ability to manage targets, priorities, and deadlines effectively.

Job Type: Full-time

Pay: ₹300,000.00 - ₹360,000.00 per year

Application Question(s):
Have you handled client escalations ?

Experience:
Supporting Sales Operations: 1 year (Required)

Location:
Noida, Uttar Pradesh (Preferred)

Work Location: In person

📌 Sales Support Executive Noida
🏢 RacknSell
📍 Noida