Job Responsibilities – Receptionist
Front Desk Management: Welcome and greet students, parents, visitors, and guests professionally.
Call Handling: Receive incoming calls, answer general queries, and transfer calls to the concerned department.
Visitor Management: Maintain visitor records and guide visitors to the appropriate department or office.
Student Support: Provide basic information regarding admissions, courses, fees, examinations, and college activities.
Record Maintenance: Maintain registers, appointment records, incoming and outgoing correspondence, and other front-office documents.
Communication: Receive and forward messages, emails, letters, and official documents to the concerned staff.
Appointment Scheduling: Coordinate appointments and meetings with the Principal, HODs, and other officials.
Admission Support: Assist the admission team with enquiries, student follow-ups, and documentation when required.
Office Coordination:



Coordinate with different departments to ensure smooth daily administrative operations.
Skilled Conduct: Maintain discipline, confidentiality, punctuality, and a qualified appearance at the reception area.

Required Qualifications and Skills
Minimum qualification: 12th pass or Graduate.
Basic computer knowledge, including MS Office and email.
Positive communication skills in Hindi and English.
Polite behaviour, a positive attitude, and a presentable personality.
Ability to maintain records and handle multiple tasks efficiently.

Key Performance Indicators (KPIs)
Proper maintenance of visitor and call registers.
Timely handling of enquiries and communication.
Professional behaviour with students, parents, and visitors.
Accurate documentation and effective coordination with departments.

Pay: ₹8,800.00 - ₹20,000.00 per month

Benefits:
Provident Fund

Work Location: In person

📌 Receptionist Muzaffarpur
🏢 DPS GROUP OF INSTITUTION
📍 Muzaffarpur