Front Office Associate

We are looking for an experienced and customer-focused Front Office Associate to join our hotel team.

Responsibilities:

Welcome and assist guests during check-in and check-out.

Handle guest enquiries, requests and complaints professionally.

Manage room reservations and guest records.

Coordinate with Housekeeping and other departments.

Handle telephone calls and front desk operations.

Maintain accurate guest information and records.

Provide excellent customer service throughout the guest stay.

Requirements:

Minimum 1–2 years of experience in a hotel Front Office department.

Knowledge of Jubo/IDS hotel software is preferred.

Valuable knowledge of check-in and check-out procedures.

Experience handling reservations and guest records.

Good communication and customer service skills.

Ability to work in shifts.

Advantages:

Food provided

Accommodation provided

Uniform provided

Name badge provided

Bonus after 6 months

Job Type: Full-time

Pay: ₹13,500.00 - ₹22,000.00 per month

Advantages:
Food provided

Work Location: In person

📌 Front Office Associate Coimbatore
🏢 ARCADIA HOTELS AND RESORTS
📍 Coimbatore