07 Nov
|
IM Diagnostics
|
Vadapalani
07 Nov
IM Diagnostics
Vadapalani
Position: Customer Relationship Manager (CRM)
Job Location: Vadapalani, Chennai
Qualification: Any Graduate / Relevant Qualification
Experience: Fresher or Experienced
Salary: ₹25,000 – ₹28,000 per month
Working Hours: 10:00 AM – 8:00 PM
Joining: Immediate Joiner Preferred
Roles & Responsibilities
Welcome patients and provide a friendly, professional experience at the clinic.
Handle patient enquiries through phone calls, WhatsApp and direct visits.
Explain available dental and cosmetic treatments to patients.
Schedule appointments and coordinate with doctors regarding patient consultations.
Follow up with patients regarding appointments, treatments and pending consultations.
Maintain strong relationships with existing and current patients.
Explain treatment plans, packages and pricing as instructed by the doctor.
Coordinate patient visits, treatment schedules and feedback.
Handle patient concerns and complaints professionally.
Maintain patient records and appointment details.
Follow up with patients after treatments to check their experience and satisfaction.
Support the clinic team in achieving patient service and business targets.
Required Skills
Good communication and interpersonal skills.
Robust relationship-building skills.
Excellent patient-handling and customer service skills.
Basic knowledge of dental or cosmetic treatments is an added advantage.
Good coordination and follow-up skills.
Positive attitude and skilled behavior.
Ability to manage multiple patient enquiries.
Kindly Share Your Resume @ +91-XXXXXXXXXX, Strictly No Calls
Pay: ₹25,000.00 - ₹28,000.00 per month
Work Location: In person
📌 Customer Relationship Manager Crm Vadapalani
🏢 IM Diagnostics
📍 Vadapalani