Role Overview:
Handle international student customers throughout their service journey, from initial enquiries to post-sales support, ensuring a smooth customer experience.

Key Responsibilities:
Handle customer enquiries via calls, WhatsApp and email.
Conduct pre-sales discussions, handle objections and support lead conversion.
Follow up with prospects and maintain customer relationships.
Resolve customer queries and coordinate with internal teams.
Track customer interactions, follow-ups and updates in the CRM.
Identify opportunities for repeat business and referrals.

Requirements:
Excellent spoken and written English.
Solid communication, persuasion and negotiation skills.
Experience in customer service, inside sales, BDE, counselling or telecalling.




Ability to handle international customers and difficult conversations professionally.
Robust follow-up, problem-solving and coordination skills.

Preferred: Experience in international customer support, EdTech, BPO, education services or inside sales.

Key Skills: International Client Handling | Communication | Lead Conversion | Customer Relationship Management | Follow-up | Problem-Solving

Pay: ₹16,000.00 - ₹25,000.00 per month

Advantages:
Cell phone reimbursement
Health insurance
Provident Fund

Work Location: In person

📌 Customer Relationship Executive – International Jaipur (India)
🏢 Zucol Services
📍 India