Key Responsibilities
Prepare timely and accurate invoices as per agreed client rates, service terms and applicable SEZ requirements.
Verify operational data, cargo movements, storage periods and chargeable services to ensure correct billing and prevent revenue leakage.
Communicate with clients, clearly explain billing calculations and resolve queries or discrepancies.
Identify incorrect or missing operational entries, coordinate corrections and guide the operations team on accurate data entry.
Handle billing reconciliations, receivables tracking and coordination with the accounts and finance team.
Analyse major expenses and cost trends, highlight unnecessary expenditure and recommend practical savings without affecting service quality.
Prepare periodic reports on billing, outstanding payments, costs and profitability.