Job Summary:

We are looking for a dedicated and customer-focused Customer Support Executive to handle customer queries, resolve issues efficiently, and ensure a positive customer experience. The ideal candidate should have strong communication skills, patience, and the ability to manage customer concerns professionally.

Key Responsibilities:
Handle inbound customer calls
Respond promptly to customer inquiries and complaints
Provide accurate information about products/services
Resolve customer issues efficiently and escalate when necessary
Maintain detailed records of customer interactions
Meet quality and service performance standards
Coordinate with internal teams for quick issue resolution

Requirements & Qualifications:
Graduate / Undergraduate (Any Stream)




0–2 years of experience in customer support (Freshers can apply)
Excellent verbal and written communication skills
Robust problem-solving ability
Patience and empathy while handling customers
Basic computer knowledge

Key Skills:
Customer Handling
Communication Skills
Problem Solving
Conflict Resolution
Time Management
Active Listening

Compensation & Advantages:
Competitive Salary
Performance Incentives
Training & Development Programs
Growth Opportunities

HR,
Shayan Azmi- +91-XXXXXXXXXX

Pay: ₹11,000.00 - ₹13,000.00 per month

Perks:
Health insurance
Paid sick time
Provident Fund

Work Location: In person

📌 Customer Support Executive Cse Rourkela
🏢 Synergipro Bpo Solutions
📍 Rourkela