07 Nov
|
Bharath Group
|
Kottayam
07 Nov
Bharath Group
Kottayam
To manage the overall showroom operations, achieve monthly sales targets, lead the sales team, ensure customer satisfaction, and maintain the branch's operational and financial performance.
A. Sales & Target Achievement
Achieve monthly, quarterly, and annual sales targets.
Develop and implement sales strategies to improve vehicle sales.
Monitor daily enquiries, bookings, retail, and vehicle deliveries.
Ensure proper enquiry management and regular customer follow-ups.
Identify current business prospects and generate corporate and fleet customer leads.
Monitor individual sales executives' performance.
B. Team Management
Supervise, guide, and motivate the sales team.
Conduct daily morning meetings and sales performance reviews.
Allocate targets to individual sales executives.
Ensure discipline, punctuality, grooming, and proper attendance.
Identify training requirements and improve team productivity.
C. Customer Relationship Management
Ensure excellent customer service and customer satisfaction.
Handle customer complaints and resolve issues promptly.
Monitor customer follow-ups, test drives, and booking conversions.
Maintain valuable relationships with existing and potential customers.
D. Enquiry & Reporting Management
Ensure all customer enquiries are properly recorded in the DMS.
Monitor enquiry conversion ratios and follow-up activities.
Submit daily sales reports and monthly performance reports to management.
Monitor lost enquiries and take corrective actions.
Ensure proper documentation of bookings and vehicle deliveries.
E. Branch Operations
Ensure the showroom is maintained professionally.
Monitor vehicle display, cleanliness, and showroom readiness.
Coordinate with accounts, finance, insurance, registration, and service departments.
Ensure proper documentation and timely vehicle delivery.
Follow company policies and management instructions.
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Branch Sales Manager Kottayam
🏢 Bharath Group
📍 Kottayam