A Front Office Trainee is responsible for assisting the front office team in providing excellent guest service and ensuring smooth daily operations at the hotel or resort.

Key Responsibilities:
Welcome and greet guests warmly upon arrival.
Assist with guest check-in and check-out procedures.
Handle guest enquiries, requests, and complaints professionally.
Attend phone calls and respond to guest enquiries.
Assist with room reservations and booking confirmations.
Maintain guest records and update reservation details.
Coordinate with housekeeping and other departments to ensure guest satisfaction.
Provide information about resort facilities, services, and activities.
Assist with billing, payment collection, and invoice preparation.
Maintain cleanliness and proper organization of the front office area.
Ensure skilled communication and courteous behaviour with guests.
Learn and follow hotel policies and standard operating procedures.

Pay: ₹5,000.00 - ₹10,000.00 per month

Perks:
Food provided

Work Location: In person

📌 Front Office Trainee Uchakkada
🏢 HORIZON BAY RESORT POOVAR
📍 Uchakkada