About Us : Role: Customer Care Executive

Location: In office at our Vasai East office

Working Days: Monday to Saturday

Key Responsibilities :
Handle issues related to orders, returns, exchanges, and product inquiries.
Coordinate with warehouse and logistics teams for timely resolutions.
Maintain accurate records of customer interactions.
Ensure fast and friendly communication to maintain high satisfaction.

Key Requirements :
Fluent in English (spoken and written).
Positive typing speed and robust written communication skills.
Prior customer service experience (preferably in e-commerce or apparel) is a plus.
Strong interpersonal skills and a customer-focused attitude.
Must be located in or around Vasai East and able to work from the office.

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits :
Leave encashment
Paid time off

Ability to commute/relocate:
Vasai, Maharashtra (Vasai): Reliably commute or planning to relocate before starting work (required)

Experience :
Cutomer Care: 3 years (required)

Language :
English & Hindi (preferred)

Work Location: In person

📌 Customer Care Executive Vasai Virar (India)
🏢 Cps Shapers
📍 India