General Information : Location
Jaipur, Rajasthan
Working Schedule
Full time
Work Arrangement
Hybrid
Relocation Assistance Available
No
Posted Date
15-Jul-2026
Job ID
19114

Description and Requirements : Initiating Broker/GA/TPA, Add/Change/Remove request submitted by the group customer, sales service team and resolving the related queries/escalations for assigned brokers/GA/TPA of varying complexity.

Meets quality and customer service expectation levels set by the organization guidelines.

The key deliverables of the role will include but will not be restricted to the details below : Essential Functions
Review of the request and form for acceptability
Implement corrective actions, as needed, to ensure correct comp release for brokers/GA/TPA
Assisting vintage team members, supervisor and/ or management in developing or providing process related information, required solutions and responses

About MetLife





Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee perks and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is straightforward - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

📌 Sr Insurance Associate Jaipur
🏢 MetLife
📍 Jaipur