Key Responsibilities:
Guest Check-in and Check-out :Registering arriving guests, assigning rooms, and facilitating their departure, including processing payments and returning deposits.
Reservation Management :Handling booking requests, updating reservations, and managing guest profiles.
Communication and Customer Service :Answering phones, responding to guest inquiries, and providing information about hotel services, amenities, and local attractions.
Problem Resolution :Addressing guest complaints and issues in a timely and qualified manner.
Administrative Tasks :Maintaining records, filing documents, and performing other clerical duties as needed.
Concierge Services :Assisting guests with requests such as booking tours, arranging transportation, or making restaurant reservations.
Maintaining a Clean and Organized Reception Area :Ensuring the reception area is presentable and welcoming for guests.
Teamwork :Collaborating with other hotel staff to ensure smooth operations and guest satisfaction.

Job Types : Full time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Hotel Receptionist Lucknow (India)
🏢 Hotel Legend Inn
📍 India