Key Responsibilities

Field Visits : Perform daily in-person visits to customers to collect payments of overdue amount.

Negotiation & Collection : Negotiate repayment schedules and follow up on promises to pay (PTP).

Record Maintenance : Maintain accurate, real-time records of visits, collections, and customer interactions in the system.

Compliance & Safety : Adhere strictly to RBI-compliant recovery norms and company policies, avoiding any unethical collection practices.

Reporting : Submit daily activity reports to supervisors regarding collection progress, customer feedback, and potential fraud or absconding cases.

Resolution : Resolve customer disputes regarding payments or billings to facilitate faster recovery.

Resolution Targets & KPIs

Monthly Collection Target : Achieve 100% of the assigned monthly recovery target for the portfolio.

Roll Rate Control : Minimize the number of accounts moving from earlier buckets (e.g., 30+ DPD) to later buckets (90+ DPD).

Daily Visit Target :



Complete the target of minimum 5 visits per day.

Turnaround Time (TAT) : Ensure immediate follow-up and closure on assigned cases within the specified TAT.

Requirements : Skills : Solid negotiation, conflict resolution, and communication skills.

Mobility : Valid driver’s license and own, reliable two-wheeler for extensive travel.

Education : Higher Secondary is mandatory.

Job Types : Full time, Permanent, Fresher

Pay: ₹10,000.00 - ₹13,000.00 per month

Education :
Higher Secondary(12th Pass) (required)

Language :
Hindi, Bengali (required)

License/Certification:
Driving Licence (required)

Location :
Jangipur, West Bengal (required)

Shift availability:
Day Shift (required)

Willingness to travel:
100% (preferred)

Work Location: In person

📌 Field Executive Jangipur
🏢 Infinity Enterprises
📍 Jangipur