We are looking for a friendly, qualified and organised Receptionist to manage guest services, reservations and daily front-office operations.
Key ResponsibilitiesWelcome guests and manage check-ins and check-outs.
Handle reservations, phone calls, WhatsApp and emails.
Coordinate treatment schedules with doctors and therapists.
Communicate with housekeeping, kitchen and other departments.
Handle guest enquiries, requests and complaints.
Prepare invoices, collect payments and maintain records.
Follow up with potential customers to increase bookings.
Maintain accurate guest information and booking schedules.
Submit daily occupancy, payment and activity reports.
Keep the reception area clean and qualified.
RequirementsGood English and Malayalam communication skills.
Basic computer and Excel knowledge.
Friendly, honest, punctual and professional.
Positive organisational and customer service skills.
Previous hospitality experience preferred.
Performance ExpectationsAccurate reservations and payment records.
Quick responses to guest enquiries.
Daily reports completed on time.
High guest satisfaction.
Efficient coordination between departments.

📌 Receptionist Wayanad
🏢 Ayurveda Yoga Villa Holistic Research Centre And Hospital
📍 Wayanad