Key Responsibilities
Manage reservations, enquiries and booking confirmations.
Respond to customers through WhatsApp, email, phone and online platforms.
Convert customer enquiries into confirmed bookings.
Manage social media accounts and marketing campaigns.
Promote Ayurvedic treatments, wellness packages and accommodation.
Maintain relationships with travel agencies and booking partners.
Update website content, prices and special offers.
Monitor customer reviews and improve online reputation.
Develop strategies to attract international customers.
Prepare weekly booking, sales and marketing reports.
Requirements
Robust English communication and sales skills.
Experience in hospitality, reservations or digital marketing.
Knowledge of social media, online booking platforms and Excel.
Creative, organised and target-oriented.
Expectations
Increase reservations and monthly revenue.
Respond quickly to customer enquiries.
Improve enquiry-to-booking conversion rates.
Generate recent leads and international bookings.
Maintain high customer satisfaction.

📌 Reservation Specialist Wayanad
🏢 Ayurveda Yoga Villa Holistic Research Centre And Hospital
📍 Wayanad