Job Summary

We are seeking a highly motivated and experienced Duty Manager to join our team. In this role you will oversee daily operations, ensuring exceptional customer service, and leading our staff to maintain the highest standards of quality and efficiency.

Responsibilities
Manage and supervise staff during assigned shifts, providing guidance, support, and motivation
Supervise and support the Front Office team, ensuring productive check-in/check-out, guest satisfaction, and adherence to brand standards
Liaise with other departments to ensure smooth operations and timely service delivery
Perform daily hotel rounds and inspections to monitor cleanliness, maintenance, and service standards
Handle customer inquiries, complaints, and special requests promptly and professionally
Monitor and maintain health and safety standards, ensuring compliance with local regulations




Respond to and resolve emergency situations as they arise
Support training, coaching, and mentoring of junior staff members
Prepare and submit reports on daily operations, incidents, and staff performance

Qualifications

Your Skills Experiences
Degree in Hotel Management
Positive reading, writing and oral proficiency in English language
Minimum 2 years of relevant experience in a hospitality
Valuable working knowledge of MS Excel, Word, PowerPoint

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Duty Manager Panaji
🏢 IBIS STYLES
📍 Panaji