-BPO Associate - International voice process

Requirements:-
Excellent Communication/ Writen Skills in English.
Freshers and Experienced are welcome to apply!
Immediate joiners only.

Job Description:

As an International Voice Process Associate for a Customer Support domain, you will be responsible for handling customer s from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, robust problem-solving abilities, and the ability to maintain a qualified and courteous tone at all times.

Key Responsibilities:
Handle inbound queries from customers in a skilled and friendly manner.

-Identify and resolve customer complaints by providing timely solutions.

-Maintain a high level of customer satisfaction by addressing inquiries promptly.

-Meet individual and team performance metrics, including handling time, customer satisfaction, and issue resolution.

-Work collaboratively with cross-functional teams to resolve escalated issues.
Work Location: Bangalore
Shifts: General & Rotational Shift (5 days work2 days off)
Immediate Joiners Only!
Candidate Who are in Bangalore are Only preferred.

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