07 Nov
|
Wroots Global
|
India
07 Nov
Wroots Global
India
Role & responsibilities
Interact with international customers through voice calls and assist them with process-related queries.
Deliver accurate information regarding products, services, and account-related concerns.
Handle customer interactions with professionalism and maintain service quality standards.
Ensure quick resolution of customer issues while maintaining a positive customer experience.
Achieve individual performance metrics including attendance, productivity, and quality scores.
Update customer information and call details accurately in the internal
Preferred candidate profile
Excellent verbal communication skills in English.
Valuable listening and interpersonal skills.
Basic computer knowledge.
Ability to work in rotational shifts/night shifts.
Immediate joiners preferred.
Prior BPO/Customer Support experience will be an added advantage.
📌 Customer Care Representative Bangalore Rural (India)
🏢 Wroots Global
📍 India