About Wroots Global

Wroots Global is hiring Customer Support Executives for multiple clients across Service Industry, E-commerce, FinTech, Captive, Real Estate, Banking and insurance sectors in Bangalore.

We are looking for energetic and customer-focused professionals who are passionate about delivering excellent customer service through Voice, Chat, Email, and Blended support processes.

Job Role
Customer Support Executive
Customer Care Associate
Customer Service Representative
Voice / Non-Voice / Chat Support Executive

Location

Bangalore / Bengaluru

Industry Exposure
E-commerce
FinTech
Banking
Insurance
Captive Centers
Real Estate
Service Industry (BPO)

Key Responsibilities
Handle customer queries via Calls, Email, Chat, or WhatsApp
Resolve customer complaints and provide timely solutions
Maintain high customer satisfaction and service quality
Update customer interactions in CRM/tools
Coordinate with internal teams for issue resolution
Handle order, payment, refund, account,



or service-related queries
Meet productivity and quality targets

Eligibility Criteria
Freshers & Experienced candidates can apply
Excellent communication skills in English
Hindi and regional language skills are an added advantage
Graduate / Undergraduate can apply (depending on process)
Immediate joiners preferred
Willingness to work in rotational shifts

Preferred Skills
Customer Support
Voice Process
Chat Support
Email Support
Blended Process
Customer Query Resolution
CRM
Communication Skills
Problem Solving
Inbound / Outbound Calling

Salary Range

2.5 LPA 6 LPA
(Depends on experience, process, and client requirements)

Perks & Benefits
Attractive Incentives
Growth opportunities Prospects
Shift Allowance
PF & ESIC
Training & Development
Prospect to work with reputed brands

📌 Customer Support Executive Bangalore Rural
🏢 Wroots Global
📍 Bangalore Rural