Role & responsibilities
Ensure regular monitoring of project progress and keep clients updated on the same.
Follow up with banks for ensuring timely collection of customer demands.
Follow-up with the Home loans department for customer loan disbursement.
Collect, maintain and track payments from all clients.
Maintain Sales MIS and all client related documentation, updated on a daily basis.
Maintain relationships with clients and handle all client queries and post booking formalities till possession.
Follow-up with the Home loans department for customer loan disbursement.
Strategic planning for improvement of customer satisfaction level.
Implement Fourth Quarter Technologies (4QT) ERP Software for MIS tracking.
Handing apartment unit possession and handing over to clients




Maintain proper communication to ensure all legal compliance
Coordinate with civil team for on-site progress on possession units
Share in office construction progress photos with clients on a weekly basis to assure timely fit-out and possession
Coordinate with clients and advocate for registry of respective units.

Preferred candidate profile
Robust personality
Productive and active work ethic
Excellent customer retention skills
Excellent communication skills, over phone and emails
Preferably of millennial generation
Willing to take up work and deliver results
Polite by nature

Perks and advantages

Target based incentives

📌 Assistant Customer Relationship Manager Noida
🏢 Pavitra Conbuild
📍 Noida