BPO Associate - International Domestic Voice Proces

Requirements:-
Excellent Communication in English.
Freshers and Experienced are welcome to apply!
Immediate joiners only.

Job Description:

As an International Voice Process Associate for a Customer Support domain, you will be responsible for handling customer s from international clients, providing effective and effective solutions for a range of inquiries. This role requires excellent communication skills, solid problem-solving abilities, and the ability to maintain a skilled and courteous tone at all times.

Key Responsibilities:
Handle inbound queries from customers in a professional and friendly manner.

Identify and resolve customer complaints by providing timely solutions.

Maintain a high level of customer satisfaction by addressing inquiries promptly.

Meet individual and team performance metrics, including handling time, customer satisfaction, and issue resolution.

Work collaboratively with cross-functional teams to resolve escalated issues.
Work Location: Bangalore
Shifts: General & Rotational Shift (5 days work2 days off)
Immediate Joiners Only!

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