07 Nov
|
Wroots Global
|
India
07 Nov
Wroots Global
India
Customer Service Executive - Domestic Voice Process
Requirements:-
Excellent Communication in English + any other languages which mentioned below
(English + Hindi, English + Bengai, English + Assamese, English + Gujarati, English + Marathi, English + Malayalam)
Fluent English Communication Skills (verbal & written) must be
transparent, confident, and neutral/accent-neutral.
Freshers & Experienced are welcome to apply!
Immediate joiners only.
Job Description:
As an Domestic Voice Process Associate for a Customer Service Executive domain, you will be responsible for handling customer s from Domestic clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, solid problem-solving abilities,
and the ability to maintain a professional and courteous tone at all times.
Key Responsibilities:
Handle inbound queries from customers in a qualified and friendly manner.
Identify and resolve customer complaints by providing timely solutions.
Maintain a high level of customer satisfaction by addressing inquiries promptly.
Meet individual and team performance metrics, including handling time, customer satisfaction, and issue resolution.
Work collaboratively with cross-functional teams to resolve escalated issues.
Work Location: Bangalore
Shifts: General Shift (5 days work2 days off)
Immediate Joiners Only!
📌 Customer Service Executive Bangalore Rural (India)
🏢 Wroots Global
📍 India