Tech Support JOB
Should have Positive Communication Skills
Night Shift
Looking for who are staying in Hyderabad only.

Roles and Responsibility
Provide timely and effective technical support to customers viaphone, email, or chat.
Troubleshoot and resolve complex technical issues efficiently.
Collaborate with internal teams to identify and implementsolutions for customer requests and problems.
Develop and maintain comprehensive knowledge of our products andservices.
Create and maintain documentation of support cases andresolutions.
Participate in training and development programs to enhancetechnical skills and knowledge.

Job Requirements
Strong technical skills and knowledge of software applicationsand systems.
Excellent communication and problem-solving skills.
Ability to work in a quick-paced environment and prioritize taskseffectively.
Solid analytical and troubleshooting skills.
Experience with customer support tools and technologies.
Ability to collaborate with cross-functional teams to achievecommon goals.

📌 Tech Support Professional Pune
🏢 Platinus Technologies
📍 Pune