Key responsibilities
Client and stakeholder management
Build strategic relationships with key client stakeholders and understand their hiring needs.
Execute recruitment strategy aligned to client goals.
Coordinate daily operations with HR, Finance, Legal and Operations teams at Taggd and the client.
RPO delivery and operations
Manage end-to-end RPO: sourcing strategy, screening, CTQ document creation, offer management and recruitment operations.
Drive efficiency improvements that optimise cost and delivery quality.
Manage invoicing and commercial compliance.
Team leadership and employee relations
Lead 100+ onsite employees and manage their performance and accountability.
Handle grievances, contract extensions, salary revisions and conversions.
Vendor management
Evaluate, onboard and manage psychometric assessment and recruitment vendors against SLAs.
Review vendor partnerships regularly for cost, quality and turnaround.
Data, compliance and automation
Keep accurate client and candidate records, compliant with GDPR and local data protection law.
Drive process automation and build dashboards for the client and Taggd leadership