1. Lead Calling & Telecalling

- Make outbound calls to prospective students generated through Meta Ads, Google Ads, website enquiries and other marketing channels.
- Handle incoming admission enquiries and provide course-related information.
- Understand students' career goals, educational backgrounds and learning requirements.
- Explain course curriculum, duration, fees, AI tools, live projects, internship opportunities and placement assistance.
- Conduct regular follow-ups with interested and pending leads.
- Maintain qualified communication and ensure maximum lead engagement.

2. Admissions & Conversions

- Convert interested enquiries into confirmed admissions.
- Explain course benefits, USPs, fee structures, discounts and limited-period offers.
- Handle objections related to course fees, time commitments, online/offline learning and career opportunities.
- Create urgency through appropriate follow-up strategies.
- Achieve assigned daily, weekly and monthly admission targets.
- Maintain a healthy lead-to-admission conversion ratio.

3. WhatsApp & Chat Management

- Handle student enquiries through WhatsApp Business, website chat and other communication platforms.
- Respond promptly to incoming messages.
- Share course brochures, curriculum, fee details, testimonials and registration links.
- Follow predefined WhatsApp counselling scripts and lead nurturing processes.
- Follow up with students who have shown interest but have not completed registration.
- Ensure no prospective student enquiry remains unattended.

4. Social Media Enquiry Management





- Monitor and respond to enquiries received through Instagram, Facebook and LinkedIn.
- Handle comments, direct messages and course-related questions.
- Convert social media enquiries into qualified leads.
- Share relevant course information and promotional offers.
- Coordinate with the social media team for campaign-related enquiries.
- Maintain a professional brand image across all social media platforms.

5. CRM & Lead Management

- Maintain accurate lead records in the CRM.
- Update call status, lead stage, follow-up dates and admission status.
- Categorise leads into Hot, Warm and Cold prospects.
- Ensure timely follow-ups through calls and WhatsApp.
- Maintain daily lead reports and conversion records.
- Track every lead from initial enquiry to final admission.

6. Student Counselling & Onboarding

- Understand students' career aspirations and recommend suitable programs.
- Guide students regarding AI, Digital Marketing, SEO, Google Ads, Meta Ads and other course modules.
- Assist students with registration, payment and admission formalities.
- Coordinate with the academic team for batch details and onboarding.
- Ensure a smooth transition from enquiry to enrolled student.

7. Reporting & Target Achievement

- Submit daily calling and conversion reports.
- Track calls made, connected calls, interested leads and follow-ups.
- Maintain monthly admission and revenue targets.
- Participate in team meetings and performance reviews.
- Suggest improvements in counselling scripts and conversion processes.

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Admission Counselor (India)
🏢 Oh Puhleeez Digital Marketing Solutions
📍 India