Customer Relations Officer (Kochi)

Customer Relations Officer (Kochi)

08 Nov
|
Nexahire Solution
|
Kochi

08 Nov

Nexahire Solution

Kochi

Location: Kochi, Kerala
Salary: 20000-25,000/month
Job Type: Full-Time

Job Summary

We are looking for a Customer Relations Officer to manage client interactions, address customer queries, and handle complaints and grievances professionally.

Key Responsibilities

- Handle client interactions and customer enquiries.
- Address customer complaints and resolve grievances.
- Maintain positive relationships with clients.
- Coordinate with internal teams to resolve customer issues.
- Follow up with clients and ensure customer satisfaction.
- Maintain customer records and feedback reports.

Requirements

- Good communication and interpersonal skills.
- Solid customer-handling and problem-solving abilities.
- Patience and a professional approach to handling complaints.
- Previous experience in customer relations or client handling is preferred.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Relations Officer (Kochi)
🏢 Nexahire Solution
📍 Kochi

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