Job Description

SARVAYA TRADEX LLP is looking for a responsible, proactive and well-organized Documentation - Sales Coordinator with basic knowledge of freight forwarding, shipping, import-export documentation and logistics operations.

The candidate will assist management and the internal operations team with freight enquiries, quotation preparation, customer follow-ups, shipment tracking and daily documentation activities.

The main focus of this role is timely customer follow-up, maintaining good customer relationships and ensuring smooth coordination between customers, vendors and internal teams.

Key Responsibilities

- Key Responsibilities – Documentation cum Sales Coordinator
- Prepare and manage import-export documentation, including invoices, packing lists, Bill of Entry and shipping documents.
- Handle Delivery Order (DO) collection, shipping line documentation and shipment tracking.
- Monitor vessel schedules, ETAs and provide regular shipment updates.
- Request freight and transportation rates from shipping lines, overseas agents, freight forwarders and transporters.
- Prepare and send freight quotations to customers.
- Regularly follow up on submitted quotations, customer enquiries and pending responses.
- Maintain positive customer relationships through professional email and telephone communication.
- Coordinate with customers, vendors and internal teams for daily operational requirements.
- Work with ICEGATE, e-SANCHIT and customs documentation processes.
- Maintain customer records, quotation status, shipment details and daily reports in Excel / Google Sheets.
- Ensure timely documentation,



customer responses and operational follow-ups.

Required Skills & Qualifications

- Minimum 2 years of experience in freight forwarding, shipping, customs clearance or import-export documentation preferred.
- Good knowledge of freight rates, shipping procedures and logistics operations.
- Work with ICEGATE, e-SANCHIT & odex and customs documentation processes.
- Good English communication and professional email drafting skills.
- Experience in preparing quotations and handling customer follow-ups.
- Good working knowledge of MS Excel, Word and Google Sheets.
- Handle Delivery Order (DO) collection, shipping line documentation and shipment tracking.
- Monitor vessel schedules, ETAs and provide regular shipment updates.
- Responsible, self-motivated and capable of working independently.
- Maintain customer records, quotation status, shipment details and daily reports in Excel / Google Sheets.
- Prepare and send freight quotations to customers.
- Ensure timely documentation, customer responses and operational follow-ups.

What We Are Looking For

We need a dependable team member who can support management, handle documentation accurately, communicate confidently with customers and vendors, and take ownership of daily follow-ups.

Interested candidates can apply directly through Indeed with their updated CV.

Pay: ₹240,000.00 - ₹360,000.00 per year

Benefits:

- Cell phone reimbursement
- Flexible schedule
- Work from home

Experience:

- Import Export: 2 years (Preferred)

Language:

- Hindi (Preferred)
- Marathi (Preferred)

Work Location: In person

📌 Documentation - Sales Coordinator (India)
🏢 Sarvaya Tradex
📍 India