Role & responsibilities

Task Description: Provide L2/L3 support for SAP EWM (Inbound, Outbound, Internal Warehouse Processes).
• Monitor and resolve incidents, service requests, and problem tickets within defined SLAs.
• Perform root cause analysis and provide permanent fixes for recurring issues.
• Support RF scanning, warehouse task management, bin management, and resource management.
• Collaborate with business users, super users, and cross-functional SAP teams
• Handle master data issues related to storage bins, handling units, and packaging specifications.
• Perform configuration changes in EWM as per business requirements (minor enhancements).
• Support interfaces between SAP EWM and ERP/SAP S/4HANA or third-party systems (e.g., scanners, WMS,).
• Conduct system monitoring, batch job monitoring,



and performance tuning for warehouse operations.
• Assist in testing (UT, SIT, UAT) and support cutover/go-live activities.
• Prepare functional specifications (FS) for enhancements and change requests.
• Provide user training and documentation for recent functionalities.
• Ensure compliance with ITIL processes (Incident, Change, Problem Management).
Required Skills & Experience:
• 5+ years of SAP EWM experience in support and minor enhancements.
• Strong understanding of EWM business processes
Work Result: SAP Logistics
Skill Area: COTS

Preferred candidate profile

📌 Sap Ewm Consultant (Chennai)
🏢 Terrabit Consultancy Services
📍 Chennai