Role & responsibilities

Business Development Executive (BDE)

Job Description Lead Management & Sales Conversion

1. Roles & Responsibilities

The Business Development Executive (BDE) will be responsible for managing company-provided leads, building strong customer relationships, and converting potential prospects into successful sales. The role focuses on lead qualification, customer engagement, follow-ups, and achieving sales targets.

Key Responsibilities

- Lead Qualification: Review and assess incoming leads based on customer requirements, budget, decision-making authority, and purchase timeline using the BANT framework.
- Outbound Lead Nurturing: Connect with assigned leads through phone calls, emails, and WhatsApp follow-ups to generate interest and improve conversion opportunities.
- Consultative Selling: Understand customer needs, identify challenges, and recommend suitable products, services, or training programs.
- Lead Conversion & Sales Closure: Handle customer enquiries, address objections, negotiate effectively, and convert qualified leads into successful sales.
- CRM & Pipeline Management: Maintain accurate lead information, update lead statuses, record customer interactions, and schedule follow-ups in the company's CRM system.
- Follow-up Management: Ensure timely communication with prospective customers and maintain consistent engagement until conversion or closure.
- Performance & Reporting: Track daily calls, follow-ups, conversions, and sales performance. Submit regular progress reports to management.
- Customer Feedback: Record customer feedback, objections, and reasons for non-conversion to help improve sales and marketing strategies.

2. Preferred Candidate Profile

We are looking for motivated,



target-oriented individuals with excellent communication skills and a strong interest in sales and customer relationship management.

Educational Qualification

- Bachelor's degree in any discipline.
- Candidates with a background in Business Administration, Marketing, Commerce, or related fields will be preferred.

Experience

- Freshers with excellent communication skills are welcome to apply.
- 6 months to 2 years of experience in Business Development, Inside Sales, Telecalling, Customer Engagement, or Lead Conversion is preferred.
- Experience handling company-provided leads will be an added advantage.

Required Skills

- Communication Skills: Excellent verbal communication, interpersonal skills, and active listening abilities.
- Sales & Negotiation: Strong persuasion, objection-handling, negotiation, and closing skills.
- Customer Relationship Management: Ability to understand customer requirements and build long-term relationships.
- Time Management: Ability to manage multiple leads, daily calls, and scheduled follow-ups efficiently.
- CRM Knowledge: Basic knowledge of CRM tools such as Zoho CRM, HubSpot, Salesforce, or similar platforms.
- Technical Skills: Basic computer proficiency, MS Excel, email communication, and familiarity with calling software.
- Target Orientation: Self-motivated, result-driven, and capable of working toward individual and team sales targets.
- Team Collaboration: Ability to coordinate effectively with sales, marketing, and operations teams.

3. Perks & Benefits :-

We provide a supportive,



performance-driven work environment where Business Development Executives can focus on converting qualified leads rather than spending time on manual lead generation.

Key Benefits

- Company-Provided Leads: Receive a consistent flow of leads, eliminating the need for extensive cold prospecting.
- Attractive Performance Incentives: Opportunity to earn additional incentives based on sales conversions and target achievements.
- Faster Sales Opportunities: Work with existing enquiries and interested prospects, enabling more efficient sales cycles.
- Qualified Sales Training: Receive structured training in communication, product knowledge, customer handling, CRM management, and sales conversion techniques.
- Career Growth Opportunities: Opportunities for career advancement into Senior BDE, Team Leader, Sales Manager, and other leadership positions based on performance.
- Supportive Work Environment: Work with an experienced team that provides continuous guidance, coaching, and professional development.
- Reduced Prospecting Pressure: Focus primarily on customer engagement, relationship building, follow-ups, and closing sales.
- Recognition & Rewards: Performance-based recognition and rewards for achieving sales targets and demonstrating consistent results.

Ideal Candidate: A confident, enthusiastic, and goal-oriented professional who enjoys interacting with customers, building relationships, and converting opportunities into successful business outcomes.

Note: Leads will be provided by the company. The primary responsibility of the BDE is to manage, nurture, follow up, and convert these leads into successful sales.

Preferred candidate profile

Perks and benefits

Perks and benefits

Annual bonus, Sales incentives

📌 Business Development Executive (Chennai)
🏢 Infibee
📍 Chennai