Role & responsibilities

- Will be a SPOC for all live development projects
- Daily check and coordination with team for BAU (Business as usual) for all projects
- First level troubleshooting for production, provide findings to relevant team for their appropriate action, training will be provided
- Daily review of logs & share findings to team
- Data / Report sharing with stakeholders as and when required
- Co-ordination with Bank / internal teams / aggregators / card schemes whenever required
- Part of Technical Operations Team, Fresher graduates are also preferred
- Manage E-commerce support team members and roster management
- Liaising and reporting to seniors with all daily and monthly activities

Preferred candidate profile

- Candidate must be a B.Tech/B.E/BCA/BSc (any discipline)/Graduation is must.
- Good analysis & troubleshooting skills
- Ability to multitask in a fast-paced environment
- Excellent ability to learn and articulate software-related and technical concepts
- Solid communications skills
- Good documentation skills
- Should be from the Western side(Churchgate to Virar)

📌 Technical Support Executive (Mumbai Suburban)
🏢 LYRA Network
📍 Mumbai Suburban