08 Nov
|
Important Group
|
India
08 Nov
Important Group
India
Job Type: Full-time
Position: Customer Service AgentWork model: OnsiteLocation: AthensEmployment type: Full-timeJoin the customer experts’ team and become part of a ‘Outstanding Place to Work’ Certified CompanyAre you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.The job:Chatting with customers via phone, messages & emailResolve queries related to orders, refunds, delivery, and platform useProvide professional and empathetic customer service support across all service channelsFollow presented response templates and quality standardsPerform ad-hoc tasks as required by the project teamGiving product tips & recommendationsWe need YOU,
because:You already live in AthensYou speak Greek fluentlyYou have strong English skills – both written and spokenYou’ve got an excellent eye for the detailProblem-solving is your superpowerYou can stay calm and professional - even when things don’t go as plannedCustomer support experience is nice to have, but not a dealbreaker!What’s in it for you?Competitive monthly salary + 2 extra salaries per yearHealth care benefitsFull paid training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language courses? Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.
📌 Customer Service - Greek speaking - OnSite Athens (India)
🏢 Important Group
📍 India