Job Summary

Own end-to-end design, deployment, transformation, and operations of enterprise DDI services with specialization in BlueCat platform.

DDI-Bluecat SME

1. Role Overview

- Role Title: DDI-Bluecat SME
- Location: [Onsite / Hybrid / Remote]
- Service Area: DNS / DHCP / IPAM (DDI)
- Reports To: [Service Lead / Architecture Lead / Tower Lead]

Role Purpose:

Own end-to-end design, deployment, transformation, and operations of enterprise DDI services with specialization in BlueCat platform.

2. Role Summary

This role combines SME execution with architect-level responsibilities across design, governance, delivery, and operations.

3. Key Responsibilities

Architecture & Design

- Define DDI architecture (HLD/LLD)
- Standardize DNS, DHCP, and IPAM design
- Drive migration and consolidation initiatives
- Participate in architecture governance
- Identify risks and optimization opportunities

Deployment & Transformation

- Deploy BlueCat DDI solutions
- Support DNS/DHCP/IPAM migrations
- Perform testing, validation, and cutover
- Provide go/no-go validation

Operations (L3 SME)

- Provide L3 support for DDI services
- Troubleshoot DNS, DHCP, and IPAM issues
- Perform root cause analysis
- Ensure SLA adherence

BlueCat Platform

- Configure and manage BlueCat appliances
- Perform upgrades and lifecycle management
- Implement DNS security features (DNSSEC)

Monitoring & Automation

- Enable monitoring and alerting
- Drive automation for DNS/IPAM workflows
- Improve IPAM data quality

Security & Compliance

- Ensure secure DNS architecture
- Address vulnerabilities
- Support audits and compliance

Documentation & Governance

- Maintain HLD, LLD, and runbooks
- Ensure documentation accuracy
- Support knowledge transfer

Stakeholder Management

- Act as DDI SME
- Coordinate with vendors and internal teams

4. Technical Skills

- DNS, DHCP, IPAM fundamentals
- BlueCat platform expertise
- Network and security fundamentals
- Monitoring and ITSM tools
- Automation tools (Python/Ansible desirable)

5.



Experience & Qualifications

- 6–10+ years in DDI domain

- Solid BlueCat experience mandatory
- Certifications: CCNA/CCNP preferred

6. KPIs

- Reduction in DDI incidents
- Improved service availability
- Successful migration delivery
- Improved MTTR and RCA

7. Behavioral Competencies

- Strong problem-solving skills
- Effective communication
- Ownership mindset

8. Additional Requirements

- On-call support
- Global operations support
- Travel if required

Key Responsibilities

Architecture & Design • Define DDI architecture (HLD/LLD) • Standardize DNS, DHCP, and IPAM design • Drive migration and consolidation initiatives • Participate in architecture governance • Identify risks and optimization opportunities Deployment & Transformation • Deploy BlueCat DDI solutions • Support DNS/DHCP/IPAM migrations • Perform testing, validation, and cutover • Provide go/no-go validation Operations (L3 SME) • Provide L3 support for DDI services • Troubleshoot DNS, DHCP, and IPAM issues • Perform root cause analysis • Ensure SLA adherence BlueCat Platform • Configure and manage BlueCat appliances • Perform upgrades and lifecycle management • Implement DNS security features (DNSSEC) Monitoring & Automation • Enable monitoring and alerting • Drive automation for DNS/IPAM workflows • Improve IPAM data quality Security & Compliance • Ensure secure DNS architecture • Address vulnerabilities • Support audits and compliance Documentation & Governance • Maintain HLD, LLD, and runbooks • Ensure documentation accuracy • Support knowledge transfer Stakeholder Management • Act as DDI SME • Coordinate with vendors and internal teams

Skill Requirements

Technical Skills • DNS, DHCP, IPAM fundamentals • BlueCat platform expertise • Network and security fundamentals • Monitoring and ITSM tools • Automation tools (Python/Ansible desirable)

Must Have Skill

Infoblox IPAM,Juniper Network Technologies

Good to Have Skill

Other Requirements

6-10 years in DDI domain with specialization in Bluecat

📌 Track Lead - Juniper Network Technologies, Infoblox IPAM (Bengaluru)
🏢 HCLTech
📍 Bengaluru