Job Summary

Leads support delivery for the JD Edwards EnterpriseOne landscape, owning incident/problem resolution, coordinating patches and minor enhancements, and mentoring junior team members

Key Responsibilities

- Lead support and troubleshooting across JD Edwards EnterpriseOne modules in scope
- Own incident, problem, and change management for the JDE landscape
- Drive root cause analysis for recurring JDE issues
- Coordinate JDE patches, ESUs, and version/upgrade activities
- Resolve UBE/report issues, batch job failures, and interface errors
- Work with business users to scope and deliver minor enhancements
- Mentor junior support engineers on JDE troubleshooting and processes
- Ensure SLA adherence for all JDE support tickets

Skill Requirements

- Strong hands-on experience with JD Edwards
- EnterpriseOne (specify modules : Finance, SCM,



Manufacturing as relevant to the customer's footprint)
- Experience with JDE technical tools: UBE, BSFN, table conversions, interoperability
- Solid understanding of JDE architecture (Enterprise Server, Deployment Server)
- Familiarity with JDE's integration points to other systems
- Experience with ITIL-based incident/problem management

Must Have Skill

JDE - Business Functions,JDE - Business Services,JDE - EnterpriseOne,JDE - One View Reporting,JDE - Power Forms

Good to Have Skill

Other Requirements

Valuable to Have

- JDE certification
- Exposure to JDE Orchestrator/AIS
- Experience in a manufacturing or CPG client environment

📌 Lead Consultant(Product/Domain) (Bengaluru)
🏢 HCLTech
📍 Bengaluru