Make outbound calls to prospective customers and follow up with existing clients.
Coordinate with the Sales Team for lead generation and sales follow-ups.
Explain company products and services to potential customers.
Maintain customer databases, call records, and follow-up reports.
Schedule customer meetings and coordinate with the sales team.
Follow up on enquiries, quotations, and pending customer responses.
Support the sales team in daily activities and lead management.
Maintain qualified communication with customers.
Required Skills & Qualifications
1–2 years of experience in telecalling, preferably in the manufacturing or industrial sector.
Good communication and telephone etiquette.
Basic knowledge of MS Excel and computer operations.
Strong follow-up, coordination, and customer-handling skills.
Ability to maintain records and work with the sales team.
Preferred Candidate
A proactive, confident, and well-organized candidate who can handle customer calls, maintain follow-up records, and coordinate effectively with the sales team.