We are looking for an experienced and customer-focused Restaurant Captain to oversee daily restaurant service operations, lead the service team, and ensure an excellent dining experience for guests. The ideal candidate must have mandatory prior experience in a restaurant environment, strong leadership skills, and a passion for delivering high standards of food and beverage service.

Key Responsibilities

- Supervise and coordinate daily restaurant service operations to ensure smooth and efficient service.
- Lead, guide, and monitor restaurant service staff, including waiters and stewards.
- Welcome guests, assist with seating arrangements, and ensure a pleasant dining experience.
- Take and coordinate food and beverage orders, ensuring accuracy and timely service.
- Handle guest queries, feedback, and complaints professionally.
- Ensure the restaurant maintains high standards of cleanliness, hygiene, grooming, and presentation.
- Coordinate with the kitchen team to ensure timely food delivery and smooth service.
- Monitor table arrangements, restaurant setup, and service readiness.
- Ensure compliance with company standards, service procedures, and food safety guidelines.




- Support upselling initiatives and promote menu items to enhance guest satisfaction and revenue.
- Assist in staff training, duty allocation, and maintaining discipline within the team.
- Monitor guest satisfaction and take corrective action whenever required.

Eligibility Criteria

- Previous experience working in a restaurant is mandatory.
- Experience as a Restaurant Captain, Senior Steward, Team Leader, or a similar restaurant service role is preferred.
- Good communication and interpersonal skills.
- Strong guest-handling and problem-solving abilities.
- Ability to lead a team and work effectively under pressure.
- Knowledge of restaurant service standards, table setup, and food and beverage service procedures.
- Professional grooming, a positive attitude, and a guest-oriented approach.

Preferred Skills

- Restaurant floor management
- Team supervision and coordination
- Guest relations and complaint handling
- Food and beverage service knowledge
- Communication and leadership skills

Pay: ₹23,000.00 - ₹25,000.00 per month

Benefits:

- Versatile schedule
- Food provided
- Provident Fund

Work Location: In person

📌 RESTAURANT CAPTAIN (Kalamassery)
🏢 Chakolas Pavilion - Hotelnvention Center
📍 Kalamassery