Job Opening: Infrastructure and Facility Manager

Organization: WohlPhysio International Pvt Ltd
Department: Operations
Location: Kochi
Reports to: Associate Director of Operations
Employment Type: Full-time

About WohlPhysio International

WohlPhysio International operates six physiotherapy clinic branches and an Administrative Office. The Infrastructure and Facility department keeps every branch safe, well-maintained, and ready for patient care.

Role Summary

Lead facility operations, maintenance, safety, procurement, legal documentation, and branch expansion across all branches. The role works with the leadership team across People and Culture, Operations, Quality, Digital, and Finance, and is the main escalation point for clinic managers on infrastructure and equipment issues.

Key Responsibilities

- Team leadership: Lead, assign work to, and mentor the Infrastructure and Facility team.
- Facility operations: Oversee day-to-day operations; maintain a Preventive Maintenance Plan and asset register covering equipment, generators, electrical systems, and lifts; run inspections and close findings.
- Utilities and housekeeping: Manage housekeeping, pest control, power, water, and HVAC; oversee CCTV and access control.
- Clinical equipment: Coordinate servicing and calibration of clinical equipment with vendors.
- Safety and emergency readiness: Plan, install, and maintain fire safety equipment; run fire and emergency drills; maintain a business continuity plan; meet safety and housekeeping standards set by Quality.
- Security: Coordinate guard deployment and submit verified monthly duty rotas to the provider's HR.
- Procurement: Compare quotations, negotiate with vendors, and process purchases of equipment, furniture, and vehicles; manage invoices and approvals with Finance; evaluate outdoor hoardings.
- Vendor performance:



Track AMC and service-level performance after contracts are signed, and review vendors before renewal.
- New branches: Plan layouts, budgets, and equipment; manage fit-out timelines and vendors.
- Budget and approvals: Approve purchases and expenses within delegated limits, stay within approved budgets, and escalate larger commitments to Finance and leadership.
- Reporting: Prepare budgets and cost reports, contribute to quarterly reports, and run the complaint tracking system.

Legal and Documentation

- Obtain, renew, and track registrations and licenses for every branch, including clinical establishment, trade, fire safety, electrical, lift, generator, and biomedical waste approvals.
- Draft and manage lease, AMC, vendor, and service agreements and MoUs, with a register of key terms and renewal dates.
- Keep property documents, insurance policies, warranties, and inspection reports organized and audit-ready.
- Maintain a compliance calendar with renewal alerts and a central document register.

Qualifications and Experience

- Bachelor's degree or diploma in Civil Engineering, Architecture, other Engineering disciplines, Business Administration, Facility Management, or a related field.
- 2–5 years of experience in facility management, administration, or project coordination, preferably in a multi-branch healthcare or service setting.
- Experience in legal and documentation work, including licenses, registrations, and statutory compliance.




- Knowledge of Kerala regulations for clinical establishments, fire and rescue, pollution control, and local body licensing.
- Working knowledge of fire safety, preventive maintenance, and asset management.
- Vendor negotiation, quotation comparison, and budgeting skills.
- Experience leading or coordinating a small team.
- Proficiency in Microsoft Office and Google Workspace; Google Sheets experience is an advantage.
- AI skills: Comfortable using AI tools for drafting, data analysis, and workflow automation.
- Strong communication and organizational skills; able to manage multiple branches at once.
- English and Malayalam; regular travel between branches and availability for occasional out-of-hours emergencies.

Key Performance Indicators

- Preventive maintenance completion rate and asset uptime.
- Timely closure of inspection findings and complaints.
- Fire safety and compliance readiness at all branches.
- Zero lapsed licenses, registrations, or statutory certificates.
- Spend within approved budgets; procurement savings and vendor turnaround time.
- Vendor service-level and AMC performance.
- On-time, on-budget branch setups and facility projects.

Benefits

- Health insurance
- Annual appraisal with salary revision
- Variable Pay Incentive (VPI) linked to performance
- Personal development allowance to support your learning and growth
- Leave: 24 days of annual leave, 12 days of sick leave, plus maternity leave (as per the Maternity Benefit Act) and up to 2 weeks of paternity leave
- Team bonding allowance every quarter for team outings
- Statutory benefits: PF, ESI and gratuity, as applicable

Pay: From ₹360,000.00 per year

Benefits:

- Health insurance
- Paid time off
- Provident Fund

Work Location: In person

📌 Infrastructure & Facility Manager (Kochi)
🏢 Wohl Physio International
📍 Kochi