- Handle incoming and outgoing calls to prospective students and parents.
- Manage walk-in enquiries and counsel students about courses and career opportunities.
- Convert leads and walk-in enquiries into admissions.
- Follow up with prospective students through calls, WhatsApp, and other communication channels.
- Achieve monthly admission, sales, and conversion targets.
- Maintain accurate lead data, follow-up records, and daily sales reports.
- Track lead status, counselling sessions, and conversion ratios.
- Build strong relationships with students and parents to improve admission conversions.
- Coordinate with the marketing and counselling teams to maximize lead conversion.
Requirements
- Minimum 4 years of experience in sales counselling, admissions, or educational sales.
- Experience in handling calls, walk-ins, follow-ups, and conversions.
- Excellent communication, negotiation, and persuasion skills.
- Ability to achieve sales targets and work in a target-driven workplace.
- Good knowledge of CRM systems, Excel, or lead management tools is preferred.
- Experience in education, coaching, skill development, or training institutes will be an advantage.