**Job Summary** The Senior Bilingual Technical Interpreter (Japanese / English) provides real-time and simultaneous Japanese/English language interpretation and communication support during quarterly business reviews, technical operations, engineering discussions, project meetings and high-priority incident response activities. This role bridges communication between internal engineering teams and customer or partner engineers to ensure technical clarity, accuracy, and alignment during time-sensitive situations. The ideal candidate brings strong Japanese/English fluency along with a practical background in IT systems, infrastructure, or technical operations. This position includes participation in a 24/7 on-call rotation to support critical incidents. **Responsibilities** + Deliver simultaneous Japanese ↔ English interpretation during live technical discussions with internal and external engineering teams. Also Executive meetings, project meetings, and transition meetings for Japanese ↔ English interpretation. + Accurately interpret technical terminology, troubleshooting steps, and engineering intent. + Support Priority 1 (P1) incident bridges and technical escalations as needed. + Ask clarifying questions to ensure precise understanding across stakeholders. + Translate brief written technical communications, updates, or summaries. + Maintain working knowledge of relevant systems, platforms, workflows, and incident management processes. + Protect confidentiality and uphold professional communication standards at all times. + Collaborate with engineering and operations teams to refine communication workflows. + Participate in Presales, Practice, or Transition engagements when applicable. **Required Qualifications** + Professional fluency in Japanese and English (verbal and written). + 8+ years of professional experience in technical interpretation and/or IT operations + Experience working in a technical workplace such as Technical Support, Infrastructure, Networking, Systems Administration,



or Engineering Escalation. + Ability to perform simultaneous interpretation between Japanese and English, accurately conveying complex technical concepts in real time. + High attention to detail, with strong listening and contextual reasoning skills. + Comfortable working in quick-paced or high-pressure environments. + Willingness to participate in a 24/7 on-call rotation. + JLPT N1 certification (required). **Preferred Qualifications** + NAATI (National Accreditation Authority for Translators and Interpreters) certification. + Prior experience providing live interpretation in technical or operational settings. + Familiarity with ITSM tools and structured incident management. + Experience supporting global or multinational engineering teams. + Exposure to enterprise infrastructure, cloud platforms, or OEM technologies. + Additional language skills are a plus. **Working Conditions** + Fully remote role. + Participation in a 24/7 on-call rotation for high-priority incidents. + On-call incidents are infrequent but business-critical. + Some meetings may occur outside standard business hours, including alignment with Japanese business hours. #LI-RB1 WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-(phone hidden) and ask for Human Resources.

📌 Senior Bilingual Technical Interpreter (Japanese/English) (India)
🏢 World Wide Technology
📍 India