**Job Summary-Head of Delivery, AI & Automation** Lead client delivery across several intercultural squads of Service Delivery Managers, project managers engineers and specialists. Make sure programs land on time and on budget. Own the delivery P&L; capacity hiring and ways of working. Coach squad leads link client insight to product and sales and report to the Head of Technology. You need 8+ years in client-facing delivery (3+ leading teams) commercial instinct and hands-on use of agentic AI. **Responsibilities** **Head of Delivery, AI & Automation** WHY WE EXIST Most enterprise operations still run on people copying data between systems chasing emails and working around tools that dont talk to each other Were the Matterway team inside Cognizant and were changing that by running hybrid operations where people and AI agents work the same processes side by side Our own platform makes this work with the systems and vendors our clients already have and wee proven it on our own operations first WHAT YOULL DO You'll run our client delivery leading several intercultural squads of project and programme managers engineers and specialists Together they deliver real savings on our clients P and L on the timelines and budgets we commit to You'll make sure every squad delivers jump in when a programme wobbles and build the team and ways of working that let us grow without slowing down You'll report directly to our Head of Technology a Matterway cofounder who also leads product and own delivery end to end outcomes capacity team shape hiring and how we work YOUR WEEK -Delivering for clients -Own a portfolio of client programmes, each landing its committed outcome on time and on budget. -Guide your squad leads from planning through delivery to handover. -Match capacity to demand and decide who works on what. -Be the person squads call when things get hard, and keep clients happy.



-Running and improving the machine -Own the delivery budget, P&L; and business case, and keep leadership in the loop. -Run the rhythm that keeps delivery healthy: design reviews, health checks, status and client satisfaction reporting. -Keep improving and automating how we work, including how we use AI and agentic tools. Building the team -Own hiring end to end, from deciding what the team needs to the final interview, and keep raising the bar with Cognizant recruiters and partners. -Get Cognizant's delivery teams up to speed when they take over programmes from us. -Coach and grow your squad leads and team through 1-1s, mentoring and real career paths, and hold everyone, yourself included, to high standards. -Connecting with product and go-to-market -Bring client insight back to the product team, and help sales shape new deals. -Help set and hit our company OKRs. **You'll thrive here if you have** -Excellent written and spoken English. -Curiosity, drive and resilience, with an optimistic outlook on life and a realistic one on delivery. -8+ years in client-facing delivery, including 3+ years leading delivery teams. -A record of landing complex programmes on budget and growing strong teams. -An international mindset and proven experience working in intercultural teams. -A strong commercial instinct for budgets, margins and resourcing. -Experience in or with large enterprises, ideally in quick-moving teams inside them. -Early-adopter experience with agentic AI, using it regularly to improve your own work. -A love of solving problems, treating them as opportunities rather than obstacles. -A habit of owning outcomes end to end, including the unglamorous parts. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

📌 Head of Delivery, AI & Automation (Hyderabad)
🏢 Cognizant
📍 Hyderabad