Role & responsibilities

- Review the account opening, account maintenance, and move money paperwork and enter the customer details based on the

procedures defined in standard operating procedures
- Perform quality check on the data captured in the client platform and ensure highest standard of accuracy
- Process application forms based on the priority defined by the client
- Identifying the customer request and indexing the same to the appropriate department
- Handling the task assigned and providing resolutions within the timeliness
- Meeting all defined targets like productivity, accuracy, product knowledge and schedule adherence
- Meeting all defined targets like productivity, accuracy, product knowledge, schedule adherence and maintenance of requisites

Preferred candidate profile

- Educational qualification Preferably B com, BCA, BBA and MBA, M.Com
- Must have experience in BPO Non voice, Investment Banking Domain




- Good Knowledge on Capital markets and Insurance
- Must be able to type at 30 WPM with 95% accuracy
- Must be professional and courteous in all interactions with clients and staff
- Must have basic skills in usage of MS Word and MS Excel
- Must have strong interpersonal, excellent communication (write & speak) skills (comprehend and action written customer requests)
- Must be able to multi-task and be adaptable to change
- Must be able to meet department expectations, handle repetitive work, and work overtime as required
- Must be able to sit for long periods of time while entering data or performing other sedentary duties
- Stand for periods of time during meetings and/or other group events
- Willingness to work in versatile shifts

BE/B.Tech are not eligible

📌 Walk-in || Sr Transctn Procng Off - Non voice (Bengaluru)
🏢 Mphasis
📍 Bengaluru