Company: LuxoTrip (formerly Luxor Trails)

Company Description:

LuxoTrip is a premium, experience-led travel company that curates unique domestic and international travel experiences. We go beyond conventional tourism to create immersive journeys, meaningful connections, and unforgettable adventures through thoughtfully designed group trips and customised holidays.

Our mission is to make travel more experiential, accessible, and memorable. We value creativity, flexibility, ownership, and a passion for exploration.

Role Description:

We are looking for a proactive, organised, and detail-oriented individual to join our team as a Travel Operations & Sales Executive.

This is a full-time remote role with a primary focus on travel operations, itinerary planning, destination research, vendor coordination, and CRM management. The role will also involve handling customer inquiries, managing WhatsApp communications, making follow-up calls, and assisting with sales conversions.

The ideal candidate should be comfortable managing multiple responsibilities, communicating with customers and vendors, taking ownership of tasks, and ensuring that travel-related information and operations run smoothly.

Key Responsibilities:

- Travel Operations & Itinerary Planning (Primary Responsibility)

Research domestic and international destinations, attractions, experiences, accommodation, and transportation options.

Create detailed and customised travel itineraries based on customer requirements and company trip offerings.

Research hotels and properties, compare rates, amenities, room categories, availability, and booking policies.

Coordinate with hotels through phone calls, WhatsApp, and emails to collect quotations and relevant information.

Communicate with local vendors, activity providers, transport operators,



and other travel partners.

Collect and compare quotations for accommodation, activities, transportation, and other travel services.

Assist in preparing trip costing and customer quotations.

Maintain accurate itineraries, vendor information, hotel details, and trip documentation on LuxoTrip’s CRM.

Coordinate with the internal team to ensure smooth planning and execution of trips.

Identify operational gaps and proactively raise questions or concerns before they become problems.

- Sales & Customer Communication (Secondary Responsibility)

Respond promptly to incoming customer inquiries through WhatsApp and phone calls.

Handle customer conversations professionally and understand their travel preferences, requirements, and budgets.

Make outbound calls and regularly follow up with prospective customers.

Share itineraries, quotations, trip details, and relevant information with customers.

Follow up with interested leads and assist in converting inquiries into confirmed bookings.

Keep customers updated regarding bookings, payments, and travel arrangements.

Escalate customer queries or operational concerns to the relevant team members whenever required.

Maintain updated customer communication and follow-up records in the CRM.

- Coordination & Administration

Coordinate between customers, hotels, vendors, and the internal team.

Ensure timely completion of assigned tasks and follow-ups.





Maintain organised records and accurate information across internal systems.

Take ownership of pending tasks and proactively communicate delays or dependencies.

Qualifications & Skills:

Strong organisational and multitasking abilities.

Excellent written and verbal communication skills in English.

Confident in making phone calls and communicating with customers, hotels, and vendors.

Strong research skills and the ability to create practical travel itineraries.

Good follow-up habits and a proactive approach to problem-solving.

Comfortable managing multiple WhatsApp conversations and responding promptly during working hours.

Proficiency in Google Sheets, Google Docs, Excel, and online research tools.

Familiarity with CRM platforms is an advantage.

Ability to work independently and take ownership in a remote environment.

Interest in travel, tourism, backpacking, adventure travel, and offbeat destinations.

Prior experience in travel operations, hospitality, customer service, or sales will be preferred.

Candidates from Travel & Tourism, Hospitality, Business Management, and related backgrounds are encouraged to apply.

Job Details:

Position: Travel Operations & Sales Executive

Employment Type: Full-time

Work Mode: Remote / Work From Home

Working Hours: 10 hours per day

Salary: ₹15,000 – ₹25,000 per month, depending on experience, skills, and suitability.

- Joining: Immediate

What We Look For:

We are looking for someone who does not simply wait for instructions but takes initiative, asks the right questions, follows up on pending tasks, and ensures things get done.

If you are organised, resourceful, valuable at communication, and passionate about travel, we would love to have you join LuxoTrip.

📌 Travel Operations & Sales Executive (Work From Home) (India)
🏢 LuxoTrip - Formerly Luxor Trails
📍 India