Company: Xplorwing

Job Title: Tour Organizer – Group Trips

Location: Bengaluru (HSR Layout)

Employment Type: Freelance

Compensation: Performance based Bonus

Experience: 1–2 Years

About Xplorwing

Xplorwing is a travel and technology company focused on making travel more convenient, accessible and experience-driven.

We organize in-house group trips from our Bengaluru hub and are looking for a passionate and responsible Tour Organizer who can manage trips end-to-end and ensure every traveller has a smooth, enjoyable and memorable experience.

If you love travelling, meeting new people, coordinating activities and solving problems on the go, this prospect is for you!

Role Overview

We are looking for someone who can take complete ownership of group trip operations — from pre-trip planning and coordination to on-ground execution and post-trip follow-up.

The ideal candidate should be highly organized, people-friendly, proactive and comfortable handling responsibilities independently.

Key Responsibilities

1. Trip Planning & Coordination

- Plan and coordinate group trips, including schedules, itineraries and activities.
- Coordinate transportation, accommodation, food and other travel arrangements.
- Communicate trip details, instructions and updates to travellers before departure.
- Ensure all arrangements are confirmed before each trip.

2. On-Ground Trip Management

- Lead and manage group trips from departure until the return journey.
- Coordinate with drivers, accommodation partners, local vendors and activity providers.
- Act as the primary point of contact for travellers throughout the trip.
- Ensure the trip runs according to the planned itinerary and schedule.

3. Customer Experience & Hospitality

- Welcome and assist travellers throughout the journey.
- Create a friendly, engaging and comfortable group workplace.
- Handle customer queries,



concerns and unexpected situations professionally.
- Ensure travellers have a positive and memorable experience.

4. Operations & Problem-Solving

- Handle last-minute changes, delays and unexpected situations.
- Resolve operational issues quickly and effectively.
- Maintain coordination between travellers, vendors and the internal team.
- Collect traveller feedback and submit post-trip reports.

5. Continuous Improvement

- Identify operational gaps and suggest improvements.
- Report trip performance, customer feedback and vendor-related issues.
- Help improve trip planning, coordination and execution processes.

Candidate Requirements
- 1–2 years of experience in travel coordination, tour operations, hospitality, event management or a related field.
- Degree or diploma in Tourism, Hospitality, Travel Management or an equivalent qualification.
- Excellent communication and interpersonal skills.
- Fluency in English, Hindi and Kannada. Telugu or Tamil is an added advantage.
- Strong organizational and coordination abilities.
- Ability to manage groups and handle responsibilities independently.
- Good problem-solving and decision-making skills.
- Willingness to travel frequently and work on weekends or holidays as required by trip schedules.
- A genuine passion for travelling and creating meaningful experiences.

Who Should Apply?

Someone who believes that organizing a trip is more than just booking transportation and accommodation.

We are looking for someone who can take responsibility, manage people, solve problems and make every group trip a memorable experience.

If you love the road more than a desk and know how to keep a group happy and on time, we would love to hear from you!

To Apply:

Send your updated resume along with a brief introduction about your experience in travel, hospitality or group coordination to this number - +91 (phone hidden)

Xplorwing – Let's take people places.

📌 Tour Organizer (Group Trips) (Bengaluru)
🏢 Xplorwing
📍 Bengaluru