Company Description Instalaxmi is the country’s first and largest B2B Digital Gold company, building dedicated digital gold platforms for jewelers across India. The company designs solutions that integrate loyalty programs and other key features to help partners engage and retain their customers. Instalaxmi specializes in gamified platforms tailored to real consumer behavior, driving higher app usage and improved business outcomes.

With a focus on innovation and scalability, Instalaxmi supports jewelry businesses in modernizing their operations and enhancing customer experience.

Role Description This is a full-time, on-site Tele Sales Manager role based in Mumbai.

The Tele Sales

Manager will lead and supervise a team of telesales representatives, set daily and weekly sales targets, and monitor performance against goals.

Responsibilities include developing sales scripts, training team members on product knowledge and communication techniques, and ensuring consistent, high-quality interactions with B2B clients. The role involves managing outbound and inbound sales calls, identifying new business opportunities, maintaining accurate records in CRM systems,



and collaborating with marketing and operations teams to optimize campaigns and customer onboarding.

The Tele Sales

Manager will also analyze sales data, prepare reports, and recommend strategies to improve conversion rates and customer satisfaction.

Qualifications

- Strong telesales and contact center management skills, including experience leading and coaching a sales team.
- Proven ability in B2B sales, preferably in fintech, SaaS, or digital platforms, with a focus on relationship-building and account management.
- Excellent communication, negotiation, and presentation skills, with the ability to handle objections and close deals over the phone.
- Comfort with CRM tools, call tracking systems, and basic data analysis to monitor performance and optimize workflows.
- Solid organizational and time-management abilities, with a track record of meeting or exceeding sales targets.
- Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience in sales leadership.
- Experience in the jewelry industry, financial services, or digital gold products is an advantage.
- Ability to work on-site in Mumbai and collaborate effectively with cross-functional teams.

📌 Tele Sales Manager (Mumbai)
🏢 InstaLaxmi
📍 Mumbai